Unwanted Telemarketing Calls

The ACMA (Australian Communications and Media Authority) ensures that the Telecommunications (Telemarketing and Research Calls) Industry Standard provides safeguards to enable Australians to manage unwanted telemarketing. These include identification requirements, restrictions on permissible calling hours, and enforcement of compliance with the Do Not Call Register. You can add your number to the Australian Do Not Call Read more about Unwanted Telemarketing Calls[…]

Email Scams and Extortion

Emails that threaten disclosure of personal or embarrassing information or illicit footage have been turning up in inboxes again recently. These emails are often known as “sextortion” scams. The good news is that they are empty threats. There has been no evidence that any devices have been hacked by the perpetrators, or that they have obtained Read more about Email Scams and Extortion[…]

Virus and Malware Guide

What are computer viruses? Viruses are malicious computer programs designed to spread themselves from computer to computer, with the potential to cause damage, and harmful or unexpected outcomes. What is malware? Malware is a contraction of “malicious software”.  Broadly speaking, malware can be any kind of malicious code including adware, spyware, keyloggers, trojans, worms and Read more about Virus and Malware Guide[…]

Update! New Portal Features including Port Blocking Options.

The DCSI customer portal has been updated and includes new features for the use and maintenance of your DCSI broadband service including advanced features. Router Configuration – the settings you need to configure your router. Although we despatch routers fully programmed, you may need these details if you have a BYO router, or if your Read more about Update! New Portal Features including Port Blocking Options.[…]

What Is DDoS? How And Why DCSI Protect Your Service

What is DDoS? Distributed Denial-of-Service (DDoS) attacks can take many forms, but most prevalently it is simply a large flood of data directed toward an IP address on the internet, with the intention of exceeding its connection capacity to effectively knock it offline for a period of time – or, to put it another way, Read more about What Is DDoS? How And Why DCSI Protect Your Service[…]

The All-New Customer Service Portal – It Couldn’t Be More Simple!

April has been a month of major changes here at DCSI, and the biggest has been our switch to our brand new customer management system, Simple. With Simple managing all accounts and billing, we’ve been able to update our customer portal too. If you’ve logged in to my.dcsi.net.au recently, you’ve probably seen the changes. Here’s Read more about The All-New Customer Service Portal – It Couldn’t Be More Simple![…]