IOS Certificate Error (SSL)

DCSI wish to advise that some hosted domains have recently been affected by an incompatibility on IOS devices.

We appreciate your patience as we continue working on this to ensure the incompatibility of Apple/IOS devices is resolved.

For those who would like to continue using their email without SSL while this issue is in effect, you will need to disable SSL.

Disable SSL for incoming

  1. In Settings, go to Passwords and Accounts
  2. Click on the affected email address
  3. On the next screen you will need to click the affected email address again
  4. Go to Advanced
  5. Turn off SSL for incoming
  6. Use the arrow to go back to the previous screen
  7. Click done.

Disable SSL for outgoing

  1. In Settings, go to Passwords and Accounts
  2. Click on the affected email address
  3. On the next screen, you will need to click the affected email address again
  4. Click on SMTP server
  5. Click on the Primary server
  6. Turn off SSL
  7. Change port to 25
  8. Some devices may fail to verify after this change is made. If this happens, you will need to remove the outgoing username and password.