As the nbn™ rollout continues across the country, we’re often asked how nbn will affect existing services. Some of the concerns we hear are from people who are satisfied with their current services and don’t want to change, or those who don’t want to connect to nbn’s network, or those who are concerned that nbn may not be suitable for their situation. The reality is that all people with phone and/or internet services need to be aware of the type of nbn connection rolling out in their area, and how that will impact their service options.
So let’s start at the beginning, with the services that will be affected. nbn co ltd has advised that the services that will be discontinued as part of the nbn rollout will include:
· Telstra home and landline phone services (except some Telstra Velocity lines)
· Home and landline phone services from all other phone companies, where the service is provided over Telstra’s copper phone lines
· All ADSL, ADSL2 and ADSL2+ internet services (from all providers)
· Telstra BigPond cable internet services, and;
· Optus cable internet and cable phone services
According to nbn co, the only exceptions will be in areas designated to receive Fixed Wireless or Sky Muster Satellite. In these cases, residents will have the choice to continue with their existing copper landline service, or to switch to VoIP.
nbn co also notes that in areas where phone or internet is provided over another network, such as DCSI’s own Fixed Wireless product, these services will continue to operate unless you are informed otherwise by your provider. Our team is working hard to continue to grow, upgrade and support our network, giving residents and businesses in our service area a fantastic alternative to nbn services.
If you’re still unsure how your services will be affected, our team are on hand to check and advise you of your options. We can ensure that you have a clear understanding of the choices available to you, and the right service and support for your internet and phone needs.
You can reach our local sales and support team on 1300 66 55 75 for more information.