Something’s wrong with your service and you don’t know how to get it fixed? Check our handy guide on when to call support, how to call support and what you’ll need when you call support.
Emails that threaten disclosure of personal or embarrassing information or illicit footage have been turning up in inboxes again recently. These emails are often known as “sextortion” scams. The good news is that they are empty threats. There has been no evidence that any devices have been hacked by the perpetrators, or that they have obtained Read more about Email Scams and Extortion[…]
DCSI wish to advise that some hosted domains have recently been affected by an incompatibility on IOS devices. We appreciate your patience as we continue working on this to ensure the incompatibility of Apple/IOS devices is resolved. For those who would like to continue using their email without SSL while this issue is in effect, Read more about IOS Certificate Error (SSL)[…]
Email settings These are the general settings you’ll need to set up your DCSI email address in your email program. For specific guides for popular programs, see below. DCSI Email settings Email address email@example.com Email login name Your full email address (firstname.lastname@example.org) Incoming mail server (IMAP or POP3) incoming.dcsi.net.au Outgoing mail server (SMTP) outgoing.dcsi.net.au Read more about Email Settings[…]
Why run speed tests? A speed test is a useful diagnostic tool to identify if there is a problem with the service, and to measure the severity of impact. How do I run a speed test? There are some steps you should take first to ensure the test is accurate. Step 1: Turn off all Read more about Speed Test Guide[…]