The DCSI customer portal has been updated and includes new features for the use and maintenance of your DCSI broadband service including advanced features. Router Configuration – the settings you need to configure your router. Although we despatch routers fully programmed, you may need these details if you have a BYO router, or if your Read more about Update! New Portal Features including Port Blocking Options.[…]
What is DDoS? Distributed Denial-of-Service (DDoS) attacks can take many forms, but most prevalently it is simply a large flood of data directed toward an IP address on the internet, with the intention of exceeding its connection capacity to effectively knock it offline for a period of time – or, to put it another way, Read more about What Is DDoS? How And Why DCSI Protect Your Service[…]
April has been a month of major changes here at DCSI, and the biggest has been our switch to our brand new customer management system, Simple. With Simple managing all accounts and billing, we’ve been able to update our customer portal too. If you’ve logged in to my.dcsi.net.au recently, you’ve probably seen the changes. Here’s Read more about The All-New Customer Service Portal – It Couldn’t Be More Simple![…]
If you’ve called DCSI recently to set up a new account or change the password on an old one, then you’ve probably already discovered we’ve changed our password rules. This has been an important change to ensure the security of your account. If hackers are able to access your email, they can do all kinds Read more about You Need A Passphrase, Not A Password[…]
It seems like every day the news is full of stories about the latest hack, crack or cyber attack, but there are some simple steps you can take to protect yourself. RUN YOUR SECURITY UPDATES. Your best line of defence is to ensure you have the latest updates for your system, as newly discovered vulnerabilities Read more about Simple Internet Security Measures[…]