Why Spectrum Crunch Is Affecting Your WiFi

Spectrum crunch refers to the potential lack of sufficient wireless frequency spectrum needed to support a growing number of consumer devices With the ubiquity of WiFi devices in the modern world, spectrum crunch is becoming more widespread, and this could be affecting your internet connection. The 2.4GHz spectrum is intensively used for not only wireless devices, but other devices such Read more about Why Spectrum Crunch Is Affecting Your WiFi[…]

Video Tutorial: How to submit a support ticket

If you have any reason to communicate with us, can you do so by submitting a support ticket. Support tickets can be useful for billing enquiries, questions about products and services, requesting assistance or reporting a fault. If you are already a DCSI customer, you can submit a support ticket via our customer portal.

The All-New Customer Service Portal – It Couldn’t Be More Simple!

April has been a month of major changes here at DCSI, and the biggest has been our switch to our brand new customer management system, Simple. With Simple managing all accounts and billing, we’ve been able to update our customer portal too. If you’ve logged in to my.dcsi.net.au recently, you’ve probably seen the changes. Here’s Read more about The All-New Customer Service Portal – It Couldn’t Be More Simple![…]